TGI Fridays US App Reviews

For years I haven't had any issue with using the app and rewards. Went to Friday's for the 1st time in a couple months last night and the app and website said either my email or password was wrong. I reset my password countless times and it still wouldn't work. How is a loyal customer supposed to redeem rewards?? Not happy.

App never works. Tells me to reset password andstill never works

Very frustrating to use the very zip code for the TGIF location and get no nearby locations found. There an Applebees pretty close maybe we will give them a try.

This is a great improvement - love the new App!

No one at restaurant knows how its supposed to work. Would rather just pay server with #ApplePay since they are using tablets to take orders anyway.

I took a survey AND tried to enter stripe credits. TOld me the stripe code was invalid whether I scanned or typed it in. Whats the good of this other than cluttering up my phone?

I like the application when it is working as its easy to redeem rewards but has not been working since at least Friday (5 days now). It says to see waiter about it but they have no idea how to fix it. Bummed that I couldnt redeem my reward because of this. Please fix it!!!

The app wont let me register because it doesnt accept a NJ zip code because it starts with a zero! What good is that?!?

App is not letting me register, its telling me it needs a 5 digit zip code. I am entering my zip code properly, app needs to be fixed!!!

The app always has an issue says contact server. I can never see my points, rewards or even add my points at that time! It is horrible and needs to be fixed right away

I cant order food through the app like it states you can. Fix asap!

We were there on a Wednesday night. It had to be at one hundred degrees outside . We went into the restaurant to have a nice meal and to have a cold beverage . However, thats not what we received. Their air conditioning unit was not working. Who in their right mind keeps a restaurant open, full of hot angry customers , a nasty hot waiter , and who knows what was going on in the kitchen. My husband and I never saw a manager when we were there. Then, to make matters worse the electricity went off !!! At that moment like an angel from heave a woman with a big headband, that covered all of her hair approached us. " Would you folks like something to drink?". We were both flabbergasted. In the middle of chaos, this lady offered us a drink. We both kindly accepted her offer , while she retrieved us two cold beverages. The waiter that we had was having a nervous breakdown in a corner somewhere. She was calm and cool as a cucumber . We both were drinking coke. I asked her , how she could get us a coke and the waiter could not. She explained that " she had skills". She also told us that bar coke will run without electricity . What a wonderful experience !! We learned from the host that her name is Amy , and she had many regulars. We know why .. When put in a sinking ship, this gal put on the captains hat and sailed to safety. We will back and ask for Amy, a true gem in a world of servers that cower in a corner in a moment of adversity !! Thanks Amy

Nice to have an App to redeem reward and can scan receipt to get reward. Thank you.

The apps got a big flaw. I open the app, pay my bill then find out later I was not logged into my account so did not receive my stripes. The app arbitrarily logged me out but I had no indication that had occurred until after I paid my bill. The app shouldve told me I was logged out before I was able to pay my bill. It knew my credit card number however while being logged out.

Thumbs down. There is no way to order online even though there is a button for it. That is the only reason I wanted the app.

Although I like the tiles on the homepage, the app doesnt store the closest restaurant location. This results in having to open the location tile on the homepage & enter the zip code. It would be (really) nice to be able to have my Fridays listed all the time on the homepage (like Lowes allows you to do) so I could access the restaurants info (i.e., phone #) effortlessly instead of having to type in the zip code or find the restaurant in my (lengthy) contacts list.

The credit cant be loaded with by camera or manual. It doesnt work and they dont appear to be fixing it.

The app need to add some options in ordering... I try the app to order a cheeseburger but there is no option to add a bacon on it... Please add this option so I could rate this app higher...

Scanner nor number works. Wouldnt let me enter the number or scan.

Do not download this app, it freezes after you submit your payment!! If you pay the waiter regularly after the app freezes ensure you check your statement because you will be double charged.. Save the headache and dont use this app!!