TGI Fridays US App Reviews

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Frustrating app

I have a stripes account and when trying to log into the app it always says error. I have an iPhone 6s with recent updates. Its really frustrating when I want to use my rewards while in the restaurant and have to use safari which takes forever to load. This could be an awesome app, if it allowed people to login!

Does not keep me logged in

Complete garbage app. Cant sign in, cant reset my password. Completely useless

Not signing in

It wont let me sign in to the app. When I request to change the password its telling me that there is an error. Please fix this!! I need my rewards!!

Horrible Upgrade

After the update I can no longer get into my account.... This is wrong I have over 600 points

Horrible update

Cant log in... Someone messed up big time on this one!

Works great!

The app works great! Easy to use! Itll get 5 stars from me when it supports Apple Pay!

Its okay

This app is okay but its extremely annoying that you cant edit all the dishes to add or subtract the items that you dont want. There should at least be a section to put special instructions. That would make this app a lot better

Nice

Update: Overall nice app. Mobile ordering seems easy, but unable to use Rewards during checkout. Integrate access for Touch ID & Passbook for the Rewards program.

Doesnt work

This app is useless. Never works. It doesnt even deserve one star.

The app doesnt work

The account has plenty of flaws and doesnt work. I wouldnt waste the time on the download

Problem getting rewards

I scan my receipt and always get prompted that it cannot connect to the server

Lets you claim but not enter points

The server is always down when trying to scan in my receipt. ALWAYS! This app has been bad for YEARS!

Cant get credit!!!

Its annoying trying to keep receipts with the scan barcode only to have it NOT scan, and when I punch in the numbers, it says the exact same thing "oops! This is embarrassing! Our service is down. Try again later." Its been a week, and Ive tried every day! How long do I have to wait!?

Doesnt Work

Impossible to add rewards using this app. The scan receipt feature does not work. Manually entering receipt number does not work. You wind up holding on to a pile of receipts. The pay your bill feature does work and is very convenient in a busy restaurant. So, in summary, when you need to pay them, the app works. When they need to pay you rewards, the app doesnt work. Hmmmmm... Not sure why they would want to irritate their customers. As for now though, dont waste your time downloading the app. Its worthless.

"Oops this is embarrasing"

Bad app!

I have a Fridays reward account but it wont let me sign in or request a new password. It freezes up after I type my email address. On an I Phone 6, with current IOS. This the worst business app I have, and I am deleting it!

Cant Set My Favorite Location!

Another Indianapolis location is set, but I want to change it, so I select Change & then choose My preferred location. Then what? How do I mark this alternative favorite as my NEW preferred location? Otherwise, the app is fine. Do ANY of the locations offer Wi-Fi? Advertising that benefit would be valuable, as Im already aware that the food & service are both excellent!

Cant enter rewards

I have tried multiple times over the last week to scan in my rewards for my last purchase at Fridays, and every time it fails because their system is down.

CANT ENTER REWARDS

I have tried countless times to enter rewards code by scanning and manually entering as well as trying a day later and each time I get an error message!!!

Same crappy non working app

Ive been a regular at Fridays since 1990 at the first store ever opened. They cant seem to get with the technology times. This app has been broken for 2 months. First the camera would never ever scan, and now you get a message when you try manually submitting saying "this is embarrassing our system is down try later"...same message for 2 months now??? If you email customer care at Fridays they either dont reply or if they do, come up with zero solution. Yea yea I know "give your # to the waitress for points". I have tried in the past and it was difficult to get them to do that after the fact because they need the manager involved and it takes too much of their personal time to get the manager out. Fix your app on here because you are losing regulars like myself who decided to go to your competitor next door until its fixed :(

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