Service

We were there on a Wednesday night. It had to be at one hundred degrees outside . We went into the restaurant to have a nice meal and to have a cold beverage . However, thats not what we received. Their air conditioning unit was not working. Who in their right mind keeps a restaurant open, full of hot angry customers , a nasty hot waiter , and who knows what was going on in the kitchen. My husband and I never saw a manager when we were there. Then, to make matters worse the electricity went off !!! At that moment like an angel from heave a woman with a big headband, that covered all of her hair approached us. " Would you folks like something to drink?". We were both flabbergasted. In the middle of chaos, this lady offered us a drink. We both kindly accepted her offer , while she retrieved us two cold beverages. The waiter that we had was having a nervous breakdown in a corner somewhere. She was calm and cool as a cucumber . We both were drinking coke. I asked her , how she could get us a coke and the waiter could not. She explained that " she had skills". She also told us that bar coke will run without electricity . What a wonderful experience !! We learned from the host that her name is Amy , and she had many regulars. We know why .. When put in a sinking ship, this gal put on the captains hat and sailed to safety. We will back and ask for Amy, a true gem in a world of servers that cower in a corner in a moment of adversity !! Thanks Amy

Sgt.Pwnage about TGI Fridays US, v5.4.11